Customer Cancellations​

Cancellations made 10 days or more before the tour date (Japan Standard Time) are eligible for a refund, minus a 10% administrative fee to cover planning and reserved booking time.

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Cancellations made within 10 days of the tour date are non-refundable.

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Any third-party costs or payment processing fees incurred during the refund process (e.g. credit card, PayPal, or banking fees) will also be deducted from the refund amount.

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Tour Cancellations by Amami Tours
Tours may be cancelled by Amami Tours for safety reasons, severe weather, or circumstances beyond our control. In such cases, a full refund will be provided, and customers will be notified as soon as possible.

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Transport Disruptions
A refund will be provided to guests unable to participate due to official flight or ferry cancellations issued by the operator, minus any third-party or payment processing costs incurred.

For questions regarding cancellations, please contact: info@amamitours.com.

 

Effective April 9, 2026
 

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