Cancellation Policy
We provide a full refund for cancellations requested 10 days before the tour date (Japan Standard Time). However, any third-party costs or payment processing fees incurred during the refund process (e.g. credit card, PayPal, or banking fees) will be deducted from the refund amount.
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Tour cancellations by Amami Tours
Please note that tours may be cancelled by Amami Tours for safety purposes and/or unspecified reasons in the event of severe weather conditions, incidents beyond our control, or situations inhibiting us from conducting a quality tour in a timely manner. In such instances a full refund will be provided and customers will be notified of tour cancellation as soon as possible.
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Additionally, a refund will be provided to persons who are unable to participate on a tour due to flight or ferry cancellations officially issued by an airline or ferry operator.
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For more information on our cancellation policy please contact us at info@amamitours.com.